Just follow these easy steps: 1. Pros Plenty of movie info: If you can't decide on a movie to watch, tap any one and then the Cast + Info section to see a synopsis, photos, and cast list. Movie theater staff, while diligent, may not be aware that the sound is off in a certain theater, the air conditioning too cold or the screen dirty. From time to time, we may revise these Fandango Terms and Policies. If you do not agree with the terms of these Fandango Terms and Policies, as they may be amended from time to time, please do not purchase movies from Fandango or continue using the Services.
By continuing to use Services following such changes, you will be deemed to have agreed to such changes. A series of lines will roll over the orange button while the exchange request is being processed. Don't have an account yet? Fandango customers prefer to use the live chat feature because the wait time is usually shorter than when making a call. Maybe you got your times mixed up when you made the initial purchase. Refund Policy Are Fandango Tickets refundable? Speak with the manager and list your complaints.
For select theaters on Fandango, you can pick and reserve your exact seat when you buy your tickets in advance. Yes, in most cases you may refund or exchange your ticket s up to the start of your movie show time. Go directly to the customer service desk. . Promotional codes do not have a cash value, therefore are not refundable and cannot be exchanged. The Applicable Rules can be found at. Again, list your complaints and your request.
Fill in all required information and select the Submit Request button at the bottom of the. Send suggestions and issues to: androidappcomments fandango. Quick ticket purchasing and returning: Tap any movie; select any movie time at your preferred theater; choose between General Admission, Senior, and Child; tap your preferred seat on a map; and then input your payment method. If you want your response to count towards your company rating, you can also leave a comment for this review. Yes, in most cases you may refund or exchange your ticket s up to the start of your movie show time. How do I get a refund or exchange? The company operates an e-commerce movie site, fandango.
You also need to request the refund before the posted movie showtime. For the most part you are able to request a refund through the Fandango app or website, provided that you are requesting before the posted movie start time. How to Get a Refund for Exchange? Or, maybe you have a problem come up at the last minute and you're not going to be able to make the movie you got tickets for. You can also contact Fandango through their social media pages. Ask for a refund, or complimentary tickets. Even the theaters where one sees plays has a refund policy if you are a member.
Please read the arbitration provisions carefully and do not use the Services if you are unwilling to arbitrate any disputes you may have with us as provided below. Download Fandango - the 1 movie ticketing app. . By using or interacting with the Services, or engaging in any other Fandango Transactions or Relationships with us, you agree to binding arbitration as provided below. What are Fandango credits and how do I use them? Unlike competing apps, there's no rewards club to join to get around it, either. How to use Coupon Codes Ready to join? Enter your zip code or city and.
I prefer to pick up my tickets at the automated kiosk, which is usually a shorter line. You'll see two options on the Refunds and Exchanges screen. Set your preferences to receive push notifications. . They can afford to give customers credit or a refund if they make a purchase and make effort to seek a refund before the time of the film.
Cons Convenience fee: You are charged a small convenience fee for each ticket you purchase in the app. To find a Reserved Seating theater, look. The company scores significantly higher compared to other famous competitors in the movie ticketing industry. . When it comes to using your Fandango credit you don't need to do anything, because any Fandango credit you have is automatically applied to your next Fandango purchase. I made a mistake and went to the wrong theater. Notifications you want: Turn on push notifications, and you'll be alerted with first looks, exclusive offers, and more.
An exchange allows you to recoup both the cost of your ticket, as well as your convenience fee in the form of a Fandango Credit that may be used for a future purchase at any Fandango-ticketing theater. Top movie ticket app Fandango helps you find movie showtimes and purchase movie tickets at theaters near or far. . To the extent that an arbitrator or court of applicable jurisdiction determines that applying any changes to these Fandango Terms and Policies would render this an illusory or unenforceable contract, such changes shall be applicable on a prospective basis only, with respect to events or circumstances occurring after the date of such changes. Exchanging a ticket for a different one does not have a convenience fee, so you will not lose any money. When you join, you are given access to advance box office, downloads, reward points, guaranteed availability of tickets, exclusive Fandango coupons and free screening. You will be redirected to a new page to enter your membership details.